Literally made an account just to post this.
On Jan 28, HVAC RPE LLC dispatched a couple of technicians to inspect an intermittent issue with my furnace. They diagnosed a problem with a zone control sensor, leaving it out before departing my residence. I was told that their parent company (Motili Inc) and United HW need to discuss a way forward before they can replace it.
On Feb 10, I reached out via United HW's "24/7" claims service email to ask for an update.
On Feb 13, I still hadn't heard back, so I sent another email to their claims department.
I've now reached out 3 times for a resolution without hearing anything back from UnitedHW. I'm questioning what it is I'm paying for at this point. Please avoid this company. I can't even get a hold of someone to tell me whether the claim is covered or not.
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United Home Warranty is a trusted provider of home protection plans designed to safeguard homeowners from the unexpected costs of appliance and system breakdowns. We offer flexible and affordable coverage options for everything from kitchen appliances to HVAC and plumbing systems. With 24/7 claims support, reliable service technicians, and comprehensive plan choices, we make it easy to protect your home and your budget. Experience peace of mind with United Home Warranty — where coverage meets convenience.See more
