This was my first time using a "professional moving Company. I did contact several companies for estimates. I believed I had researched enough, and picked United Prime Vanlines. My initial contact was Daniel in sales. He was very thorough. He requested pictures, and we went over all my household goods (pictures, sizes, number of boxes, totes, etc). I felt the inventory and contract with price was good. I expressed over and over that my fear would be I'm given a price, and pay the payments as required, but then to get charged more at the time the movers picked up my goods. I was assured that would NOT happen. Then it did. The packers on pick up did not pack the truck efficiently. The driver of the pick up truck said I was over in space. I was supposed to be 1600 cubic feet, but now I was 1800 cubic feet. Plus I had several moving bags and they are not regulation, so I would be charged an additional $400.00 for boxes that those items needed to be put in at the warehouse. All my household goods were in the truck and my mattress was strapped to the back of the outside of the truck. I was told I had to pay an additional $1600 dollars which included an extra $159.00 for gas because I was over 200 cubic feet. I had to agree to it, we HAD to move. Then upon arrival of the final delivery truck to my storage unit a 2000 cubic foot truck was only half full. If I had 1800 cubic feet of items it should have been at least 3/4 full. Then the items that were supposed to be boxed (that I was charged for were not boxed) Everything was as it went into the original truck. We have our stuff. Somethings were damaged, but at this point I just want to be done with this company. This was a cross country move. I do not recommend United Prime Van Lines. I am not a spam review, I was a real customer. My review is true and an real experience with United Prime. Read other reviews and you will recognize for yourself that this is sadly not an uncommon experience or fake..shame on this company.
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United Prime Van Lines company providing excellent services for customers. Long-distance (out of state) excellent moving service. We provide storage service and full packing service. Discounts for seniors, veterans, Fair price and great service. Get your quote for free now.
