DO NOT USE THIS COMPANY.I submitted a written cancellation and was later told they’d be keeping 50% of my deposit per their contract. When I made a Google review based on my experience, they refused to issue any refund at all unless I removed it and signed a release form.Even after taking the review down in good faith, they still withheld my money and continued to harass me with calls and texts — including about my BBB complaint. When I asked for communication in writing only, a sales manager told me she was “allowed” to keep calling.Do not DO NOT USE THIS COMPANY.I submitted a written cancellation and was later told they’d be keeping 50% of my deposit per their contract. When I made a Google review based on my experience, they refused to issue any refund at all unless I removed it and signed a release form.Even after taking the review down in good faith, they still withheld my money and continued to harass me with calls and texts — including about my BBB complaint. When I asked for communication in writing only, a sales manager told me she was “allowed” to keep calling.Do not answer their calls. They’ll try to confuse you, manipulate your words, and pressure you into giving up. Extremely unprofessional and not worth the stress. answer their calls. They’ll try to confuse you, manipulate your words, and pressure you into giving up. Extremely unprofessional and not worth the stress.
Claim your business profile now and gain access to all features and respond to customer reviews.
United Prime Van Lines company providing excellent services for customers. Long-distance (out of state) excellent moving service. We provide storage service and full packing service. Discounts for seniors, veterans, Fair price and great service. Get your quote for free now.