I am writing to express my extreme frustration and disappointment with Uniuni. This company has proven to be completely unreliable and, in my experience, fraudulent in its operations.I currently have a package that was supposed to be delivered, yet Uniuni falsely claimed that the driver failed to deliver for whatever reason. This is entirely untrue. I was watching outside my window the entire day, and no delivery attempt was ever made. I was later told that the driver would reattempt delivery within 24 to 48 hours. It has now been over a week, and there has still been no update or delivery attempt.This is not the first time I have experienced issues with Uniuni. On a previous occasion, a driver marked my package as delivered, and when I went to get it just minutes later, the box was empty. After asking my building management to review the security footage, it was confirmed that the Uniuni driver had stolen the contents.This kind of behavior is absolutely unacceptable. A company that repeatedly lies about deliveries and allows theft by its own drivers should not be operating. My most recent package contains valuables worth more than 500 dollars, and I am extremely disappointed at how poorly this has been handled.Giving Uniuni a one star rating would be too generous. They deserve a zero for their unprofessionalism, dishonesty, and complete lack of accountability. This company needs to be investigated and shut down immediately.
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