These guys suck so damn bad. I need to know what shipping provider a company uses before ordering- and if it’s UniUni it’s a hard pass for me. They’re hilarious in that they send pictures of your building number and a door (not your unit/ apartment number though)to confirm delivery but will not actually deliver to you. They’ll drop it wherever they feel like. They did this to me each time. I contacted them immediately about this, and their customer service reached out asking for photos of my door and home etc. and then they didn’t reply even though I followed up. There was no resolution on their part- not even a response. I contacted the company for a replacement package and they were kind to issue it to me. However, UniUni again delivered to the wrong address (I have no idea where due to them only taking photos of the package on the ground) and sent me photos of that and my building number to confirm delivery. I contacted the company to issue me a refund and cancel my subscription because UniUni sucks so bad that I don’t even want the items I purchased. I’d give them 0 stars if I could in each area from customer service, to delivery, to driver ability to read and match letters/ shapes. Horrible.
Claim your business profile now and gain access to all features and respond to customer reviews.
