I had a terrible experience with the service!!! Initially, it took them 5 days to retrieve the package from the airport, and my calls yielded no response. After that, it sat in the warehouse for 3 days without any delivery updates. When it was finally scheduled for delivery, 2 days went by with no news. I still don't have my package, and after 3 calls, each time I was told it would arrive the next day. This is absolutely unacceptable!!!
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