This has been the most frustrating shipping experience I've encountered in my 48 years. I placed two orders from different vendors, and both are stuck in their inadequate Chicago warehouse. I've spent a total of 3.5 hours on hold with customer service over three days, only to be told, "we'll submit a ticket." They’ve even closed two of my email tickets without providing any explanation. Their customer service is subpar, and I believe they should be out of business. I wish I could give them negative stars. I ordered my items on 12/3 and have yet to receive anything from either vendor. I've filed chargebacks with my bank and will avoid any products from sellers using this shipping service.
Claim your business profile now and gain access to all features and respond to customer reviews.
