I sought assistance at 19, but was denied universal credit. Again, at 34, my appointment for self-employment was dismissed, and I was advised to look for retail or warehouse jobs. The system feels outdated, reminiscent of the 1980s. The government website is unresponsive after 5 PM, and I feel my time is wasted by being asked to visit the job center only to be turned away without help. This entire service could easily operate online 24/7, saving costs associated with physical locations. My experience has been incredibly disappointing.
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