When I shared my difficult situation with a work coach (involving an abusive ex and police involvement), she suggested I travel to another city. I explained, multiple times, that I had no car due to financial abuse and was a single parent with children, making travel impossible. I requested phone or video calls or at least for appointments to be scheduled when I felt safe. Instead, I was met with a dismissive response, stating, 'Well, you’re out of work! You don’t get to choose!' I was pregnant at the time and felt truly unsupported. Even while on a fit note, I was still required to attend in-person appointments, and despite informing them I had COVID, they demanded medical evidence. The lack of care and understanding is appalling; they view us as undeserving rather than offering the support we need.
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