I purchased 5 windows, a picture with two sides, a standard, and a small over the sink. All were double hung, except the picture. I purchased these during a buy 2 get 2 free promotion. I was given a grand total price. When I questioned this I was told that's the way it is! No breakdown of each window price or if I even got the buy 2 get 2.
I've been told that I paid to much. I really think Universal Windows Direct should have a better explanation of their pricing! I believe that I was way overcharged!
I won't do business with them again.
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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling.See more
