This company is completely fraudulent. They advertise a “lifetime refund” policy, but when you actually receive a damaged item and contact them, the experience is extremely disappointing.First, they take a week or more to respond. After repeated follow-ups and arguments, they may finally agree to arrange a courier pickup. However, after that, everything is forgotten. No matter how many times you message them, they simply stop responding.It has now been five months, and I am still chasing my refund. All I receive are automated replies, which is completely unacceptable and highly unprofessional.They only seem to follow proper procedures in countries where consumer protection laws are strict and enforced. In other regions (pakistan), they make customers feel helpless and frustrated. They repeatedly give the same generic responses and avoid taking responsibility.When you try to leave an honest review, they report it to platforms claiming the domain does not match, and the review gets removed. This makes it even more concerning.Based on my experience, I strongly advise others to avoid this brand.
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Unze was founded in UK in 1989, it is entirely owned by Saleem Family. Unze Group has over 32 years of experience in the footwear industry and has grown through a passion and dedication to excellence in product development. Unze has a strong presence in UK and Pakistan. We are focusing on retail and online expansion. The brand continues to lead as the sexy, chic and smart destination for trend-right footwear and accessories for contemporary men, women and kids leading a multi-faceted lifestyle, offering them confidence and versatility that takes them to work, weekend and going out occasions. The styles are elegant, feminine, glamorous and very sophisticated. Using the finest quality and intricate hand work by our skillful craftsmen, the shoes and bags are captured in vibrant colors combined with the most luxurious fabric.
What We Offer:
High Quality Men, Women & Kids Footwear
Lifetime Return & Exchange Policy
Serving Millions of Happy Customers Worldwide and Still Counting!
Excellent Delivery Service
Our Timeline
1989 – The idea for a global brand came into existence in 1989 in London. The company first focused on retail, and over time, has developed a substantial wholesale business and a versatile product range, supplying numerous retailers throughout UK and Rest of the world.
1990 – Our first store was opened in 1990 on Green Street, which is the 4th most popular commercial Street in London.
1992 - Due to growing demand and to gain market share within UK a second store was opened in White chapel.
1999 - We launched our very first online store which was considered the most swanky online footwear store in UK.
2000 – We entrusted the brand to others and launched the wholesale business in Europe and Rest of the world.
2003 - Unze London opened its third store on Green Street in order to meet customer's demand and showcase the vast range of styles produced by the company.
2005 - Unzè (Franchising) Ltd was formed in 2005. The franchise operation started initially in UK and proceeded internationally in the coming years. Since its launch in March 2005 Unzè (Franchising) Limited has had over 200 inquiries from interested potential franchisees, to date we opened 10 franchises.
In April Unze opened first Franchise stores in Romford.
2006 – This was a busy one. We opened stores in Sheffield, Leeds, and Chelmsford. Starting in March 2006 Unze is poised to open 20 other franchises. The sheer popularity and appeal of the Unzè brand led to inquiries from all around the world, from USA and South Africa to Australia and Asia. The brand proved to be renowned within UK and all around the globe.
2007 - Unze then opened new stores in Bradford, Walthamstow, Bolton, Preston, Leicester, Birmingham, Wood Green and Hounslow.
2008 - Nowadays, Unze has millions of customers worldwide. No matter how different they are, they all have one thing in common: their endless love for unique shoes. In order to meet customer demands Unze opened more stores in different locations at Southall, Limerick (Ireland), Netherland and Dewsbury.
2009 - Unze London launched its new store in Kensington. Due to heavy users ratio Unze London re-launched its website version as per user’s expectations. Unze launched its 18 domains with their Local languages to satisfy its online buyers and make their online shopping more convenient.
2010 – Our biggest project was opening stores in Pakistan as it’s a fast growing market and we found market opportunity to provide quality footwear products to a large customer base. For the first time Unze opened a flagship store in Pakistan in 2010 and did supremely well.
2011-Unze launched its flagship stores in Westfield, two stores in Ilford Lane, Slough and in Portugal.
2013 – Unze London celebrated its 25 years anniversary by sharing stories from adventures ‘around the world in these 25 years’ and spent the year opening more new stores and concessions in more countries than ever before.
2015 - We launched first online store in Pakistan which was a great hit in this market.
2017 - Unze London opened 3 Flagship Stores in Pakistan 1. Allama Iqbal Town 2. Model Town Link Road 3. Packages Mall Lahore and is planning to expand throughout Pakistan. It is one of the most influential global player in Men & Women fashion footwear. In less than three months, more customers than ever before had picked up pieces from Unze London’s SS 17 Collection and have experienced that extra something that makes Unze no ordinary designer label. See more
