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I have a complaint for Bentley Hyundai…

I have a complaint for Bentley Hyundai in Huntsville Alabama these are my major complaints Bentley Honda kept my car for 2 months longer than needed. My engine recall claim was denied by Hyundai corporation due to the fact that Bentley Hyundai failed to turn in my maintenance records which is something that Bentley Honda should have submitted. Bentley Hyundai did not inform us that our claim was denied until after almost 1 month when they had heard from Honda corporation that had informed Bentley Honda long before I was told about it. I have all the text from Bentley Hyundai and what they text me was nothing but false statements. I have spent so much money for rides and gas money I estimated to be around $2,000 over these months this is all due to the fact that Bentley did not do turning the paperwork on my claim and to top it all off I just received a text stating that my car needs to be off their property by Monday or it will be removed. My family hasn't been in complete room we have had no car for 3 months I am paying for for office space that am I not able to get to. If Bentley Hyundai would have done their due diligence in turning in my claim in a timely manner instead of waiting almost a month and then they would have turned my maintenance records in with the claim then I would not be having any of these issues right now My car would have been fixed the first month that was there however they decided that they were going to wait a month to tell me it was tonight and they decided they were going to wait months to tell me. As far as I am concerned it is totally Bentley Hyundai's fault because they did not do their due diligence and turning in my maintenance records with my claim which I have text from the employees there stating that they have turned in my maintenance records of my client and the main company said they didn't turn any maintenance records .

Date of experience: Aug 24, 2024