I have a Uperfect UGame K118 with three years of warranty on purchase. The screen worked well for a while and now its not working. Screen got blank with no display, while the audio is still working. I searched the internet and found this fault is quite common in Uperfect monitors. I contacted the customer service and a got an initial response from someone named Stella. I provided a supporting video of the faulty monitor and then they stopped communicating knowing that it could not be fixed and would probably be needed to be replaced. I wrote multiple emails and still received no response. Extremely frustrated and angry with Uperfect team. Would never recommend their product!!
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UPERFECT was registered in 2018 as a brand research along with a sole vision to enhance the connection between people and technology by improving their lives through our portable display and lapdock technology. At UPERFECT we understand and are fully committed to solving real-time challenges experienced by people worldwide by the provision of high-quality, individualized modern technological monitors with professionalism, dignity, and respect. We strive to understand the challenges that people are facing today and use our strong technology acumen to find exclusive and unprecedented work from home (WFH) solutions for them.See more
