I've been using Uppbeat for a couple months now for both music, sound effects and motion graphics for my channel and honestly, it's super easy to use. A couple days ago, a video I uploaded was struck with two copyright claims. Their claim removal tool couldn't touch it since the claim came through a 3rd party that represented an artist that had uploaded their content on Uppbeat while creating other music for something else. I was in full panic but I reached out to their customer support via the option and only a couple hours later, had Dano from their support team reply to my concern. They were so helpful and apologetic that this had happened. I filed disputes through Youtube already, but Dano went above and beyond and also made sure to assure me that they'd be contacting the artist to make sure this didn't happen again and if needed, assist with the removal of the claim. I usually only write reviews when I have something negative to say about a product or support but honestly I was so caught off gaurd by just how helpful their team is to resolve issues they can resolve, I had to write this one. Please never change, you guys are absolutely amazing.
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