I had a very disappointing experience with this company. Twice, my cleaner was cancelled, and I was only contacted and told at the time I was supposed to have the cleaner already at my house. On another occasion, my cleaner showed up at my door, and I didn’t have a booking for that day. The support service (Rashali) is not very helpful when it comes to these situations, offering no solutions, just apologising and saying that the company is very sorry. They have automatically rescheduled my cleaning to a time I didn't agree to and cannot do. But as a customer, you simply don’t have a choice, I organise my day to have a cleaner when you requested and wait for them — and it just doesn’t happen! They need to improve how they deal with issues and respect customer time more, as it’s a paid service, not free!Not very recommended!
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