I have been a regular customer of Urben cleaning services for a long time, but lately their service has become extremely disappointing. They have been missing my scheduled services for 2–3 hours at a time, and despite having the bulk monthly package, they repeatedly call me to cancel, claiming that their system is not working or that they cannot reach my address (which I have already added correctly in the application).Instead of solving the issue, they keep giving excuses, and after several attempts, it is clear they cannot resolve the problem. This has been a very unprofessional experience, and unfortunately, they have lost me as a customer for good.
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