Horrible experience with Urban Decay!! I placed an order for both the All Nighter Ultra Matte Makeup Setting Spray and All Nighter Vitamin C + Cactus Flower Water Setting Spray. The Ultra Matte setting spray left white specs all over my face, which made me remove/wash away my makeup and start all over again. The Vitamin C+ Cactus Flower spray left my face feeling very sticky to the point my eyelids would get stuck when closing my eyes, and then again, I had to wash my face and remove my makeup after applying it. Reached out to customer service and was told to send both items back for a refund. After they received it, they only gave me a refund for ONE and not both. I contacted customer service through the phone and email on numerous occasions and was at the end told that I didn’t send both! They basically called me a LIAR. Why would I follow-up if I was lying? This company is so cheap they will accuse you of lying and basically take your money leaving you with no product. I went as far as contacting the Customer Service Director, Luc Antoine, which was completely useless as he never picked up the phone or called me back after leaving several voicemails. Save your money, and go buy from somewhere that doesn’t accuse its customers of lying and takes your hard earned money.
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Products include lip, eye, and nail colors, as well as other face and body products.
