I ordered a Microsoft 365 activation code for my account but received login credentials for a completely new Microsoft account instead.Expecting customers to read through a lengthy 30-page return policy and hidden fine print just to understand what they’re actually buying is unreasonable.In short — poor transparency, misleading offer, and not worth recommending.Below was their customer service response _________________Hello,I’d like to clarify your order. As mentioned clearly in the product description, this purchase provides you with a new activation account, not a renewal for your existing Microsoft 365 subscription and not a product key.Because this is a digital product, it is non-returnable and non-refundable as stated in our refund policy, which you agreed to at the time of purchase.You have received exactly what was advertised and purchased. Please go ahead with the installation. If you experience any difficulties, let me know and I will guide you step by step until everything is working.Thank you for your understanding.
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