urthbox.com

3.9
3.9 Based on 201 reviews

A MONTHLY COLLECTION OF HEALTHY SNACKS, BEVERAGES & MORE!...

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Received this subscription as a gift…

Received this subscription as a gift and I was so excited to try new healthy GF snacks. Someone needs to explain the words “healthy” and “snack” to whoever runs this company.The first box was a total disappointment . Half of the items were pure sugar with no nutritional value such as (2) single servings of sprinkles for ice cream, flavored sugar to mix with water, two packages of candy, my mom tried and it was stale. Three items with already expired dates and a couple more that were due to expire within one month. There was also bouillon cubes. When the person who made the purchase called to complain and try to cancel, the “customer support” person refused. And explained that expired items were still good for up to 6 months ( I thought there were FDA rules about this) and sprinkles were indeed a snack as were bouillon cubes. The CS person promised to send out another, larger box for the inconvenience and promised a better experience. So far nothing has arrived and it’s been almost three weeks. The 2nd original monthly box is due soon. To say that I am not looking forward to it is an understatement. So far everything has been thrown away, except one item.

1
Date of experience: Dec 26, 2023

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