I was given a gift certificate for URTHBOX and was having trouble figuring out how much I could purchase for myself with it. I emailed the company. Eric responded to my emails. I am a senior citizen and not all that good at navigating websites (in other words, I am not complaining about the URTHBOX website). Eric responded promptly and helpfully to all my questions. Therefore, I was able to redeem the gift certificate exactly the way I hoped I would be able to. Eric did a superb job.
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