I’m shocked to see any positive reviews here. The company states a 30 day return policy, but you have to dig into it to see that actually you only have 7 days from delivery to return the product. After that, you bear the burden of shipping costs. Then, when you reach out to the company for an RMA, they start to do that thing of “what if we gave you $50 and you kept it? Oh, no? Well, what if we gave you $95 and you kept it?“ When you say no to all that, then you finally receive the address to return it to. However, this return comes with a bunch of “requirements“: send the company the tracking number when you ship it, if the box shows any kind of damage incur a $30 packaging fee, ensure the product is completely clean or they reserve the right to reject the return, and then – this one was the funniest part – follow up with them after the package is delivered back to them to remind them to refund you! Absolute scam customer service… in addition to the product itself is terrible. My daughter and I both tried it and felt almost nothing. I really do not understand anybody giving this a positive review and strongly recommend against buying it with any notion that you can return it.
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