First, the customer service rep helped me place my order and assured me the order would reach me in time for my event. He gave me his extension so that I could always reach him (not a different person each time).It turned out that production was backed up, and that my order might not reach me in time for my event.Customer service reps (real people) worked with me to speed the delivery and change the delivery address so that the order could successfully reach me.. I received the customized items (gifts)and they were just what I'd hoped for as thank you's for volunteers. Thank you Pens.com for your care and excellent service.D. Knauer
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
