We ordered pens for a trade show. When ordering the pens said a 5 day shipping. It came to 10 days and I messaged the chat and they said they expedited the order. On day 11 since I never received an email about it, I contacted them by chat again. I was then told that the pens are out of stock and we couldn't be helped. We then got a refund on the pens. Scrambling days before our event to find replacements. The magnets that we ordered were great except I noticed a bunch and some of the magnet missing (like there was some but chunks of it were gone). This was a horrible experience for us as we were not prepared to not have our promotional products.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
