Ordered pens/calendars on 9/3/25, called 7 days later to check on "processed" order was informed that the ink pens I ordered were no longer available...Was asked to choose a different pen, was not given the option to purchase a similar pen or better one at the current price of the ink pen that was out. Decided on a different pen, they came in and there was one of them COVERED in ink and ink all inside of the box and on many of the other pens. I did email my rep when the order came in, including pictures, 10/9/25, and I have yet to hear from him.I have ordered from PENS.COM in the past and had nothing but good experiences, but this time I am NOT HAPPY...This may be my last order.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
