Half my order arrived and the pens were in pieces. We called and you are processing a replacement order, the replacement invoice I got emailed had a price showing to be charged. The charge hasn't hit my account yet so I hope it doesn't. I haven't received the replacements yet. My second box arrived and there were a few in pieces too, however there were about 10 or 15 and the pieces were all in the box and I was able to put them back together.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
