us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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RON KNOWLES
I have been purchasing items from P…

I have been purchasing items from P ens.com for years. I had a hard time getting to speak to a representative to place my order. I was put on hold on one occasion and after over 20 mins I hung up the call. I was still frustrated when I decided to try to reorder. I was urinalysis was going to purchase 500 pens and changed my mind and cut the order to 300.Also I do not recall being told that charges for the 300 pens would be an additional $59.40 for tariffs. I have also placed an additional order forthcoming. I will pay for the pen and flash lite order, however because of the tariff charges I will not be making any purchases from Pens.com.Respectfully,Ron Knowles (re: Milo Veterans Memorial)

4
Date of experience: Sep 15, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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