Ordered a tshirt and the logo was faded as if it had been washed 20 times. Ordered 2 pullovers. One was fine, but the other had a nick in the logo. Immediately sent customer service an email with pictures. No response, so called a week later and representative said she was "pulling my email and creating a ticket." 2 weeks later and still no response.Updated 10/1/25 - Another 2 weeks and still nothing, no resolution. I ordered these pieces because I needed branded clothing to wear during events. So disappointed that this is how you treat your customers.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
