us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Michael
Horrible company

Horrible company! I went online and placed an order. The site walked me through the process of selecting the product I wanted, filled out the order and made payment.I received 2 dropped calls from the company but no message was left on my voicemail. 3 days later, I tried to check my order status and was told the item I ordered was not in stock! How can a company take an order and grab payment and 3 days later tell you it is out of stock? They then told me that it would be 5-7 days to get the credit back to my credit card. I finally had to speak with a supervisor to get my money back! Wasted my time and I ended up having to go to another company and pay rush shipping to get my order in time.

1
Date of experience: Sep 08, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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