us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Elizabeth Jacques
More than satisfied but be careful …

I have used PENS.COM many times and have been more than satisfied because of the service I have received. The website is easy to use and the return time of the product is prompt. My past two orders were disappointing, though, because two common everyday words were misspelled. Although I accept COMPLETE RESPONSIBILITY for the misprints I was disappointed that the word REMEMBERING was misspelled on that first order and on the second order the word REUNION was misspelled. Both words are fairly common. In fairness, I was advised to carefully proofread my printing but I guess the print size on the website was evidently too small for me to pick up on the misspellings. A word to future customers CAREFULLY CHECK YOUR SPELLINGS, EVEN ON COMMON EVERYDAY WORDS!

4
Date of experience: Aug 27, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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