My order, where proof was approved, was received without my logo. The fix was not conducive with the customer in mind. It was not a replacement of goods but the choice of re-order with 50% off OR get a full refund. That is unacceptable. I should have, at the very least, received a replacement of my order with a prepaid shipping label to return incorrect products.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
