I’ve been using ESET for years and even recommended it to clients. I always considered it a serious and trustworthy Slovak brand. That’s why I was shocked when ESET suddenly flagged my legitimate company website as potentially dangerous – without any warning or explanation.As a professional web developer specializing in malware removal, I can guarantee there was no malicious code on the site. ESET later admitted the issue wasn’t with my domain itself, but rather with the shared IP address, which hosts over 1,000 websites. Because some suspicious domains existed on the same shared hosting server, ESET blocked the entire IP – including my clean business website. No notification. No evidence.The block was only lifted after I personally submitted a request. There was no prior alert, no explanation until I pushed for one, and when I asked for an apology, I was told the company doesn’t issue apologies – because in their view, no mistake was made.Interestingly, not a single flagged file was actually on my website – the whole issue was based on an assumption due to shared infrastructure. So if you’re on shared hosting, be aware: your site can be blacklisted with no fault of your own.I trusted the ESET brand. After this experience, I will seriously reconsider recommending it to anyone.
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