3 weeks after I placed my order and was charged, it never arrived. So I sent an email and was told that it got lost in delivery and they would refund me immediately and send me a “treat” to kid of make up for that (it was a tiny flag, some gummy candy, and their magazine). Then 2 more times I got auto emails from them saying my order was on its way. When I inquired what/why, concerningly thinking they were charging me for my cancelled order, they ended up sending me more “treats”. Customer service was friendly and responsive but inconsistent. I’m slightly convinced this company is one of those scams. I’m scared for having given them my contact and credit card information.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
