Someone made a FRAUDULENT purchase under my name, I have no idea how! I got an email saying that I made a purchase at Fashionnova. I only signed up for zip, never used it. I’ve been trying to reach customer support for three weeks and no one seems to know what’s going on or give me an update. Well I received one today and they state that “we didn’t find any signs of fraudulent activity on your account” (well no sh*t, I was able to FINALLY log into the account after so long). I have never even USED zip. Never even made a purchase. They said I would need to file a police report. wtf is this a joke? Because some smart hacker knew what they were doing? Wow. Joke company. Be careful with your information. Someone can easily steal it.
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