us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Shawndell
Beyond Frustrated!

If I could give Zip a negative grade, I would. There is a fraudulent charge on my account. It has been reported to Zip but they are refusing to do any investigating into the matter. Instead they want to continue to charge me for an item that I did not purchase. And to make matters worse, there seems to be no information on this purchase other than the name of the retailer where this mysterious item was purchased. There is no date of purchase and no order number for the purchase. Heck they can't even tell me what was purchased, but they are more than pleased to keep charging me 123.00 every month. I am beyond frustrated!

1
Date of experience: Sep 12, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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