us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Karen Lott
Just got a runaround between the…

Just got a runaround between the warranty company and the vendor, Elmo's Appliance Repair since July. Washer still not fixed. Have only had it for 16 months. Vendor came out in July. Very arrogant and condescending. Washer didn't work afterwards. Called warranty company. They kept assigning the same vendor who said he doesn't service my area even after coming out in July. He got nasty with me on the phone telling me I need to tell warranty company what vendor to assign. What? I'm the customer. Doesn't the warranty company have a list of current vendors? Very disheartening when people don't do their jobs correctly. I will probably cancel the warranty as it is not doing me any good to get my washer fixed.

1
Date of experience: Sep 25, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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