Love the product, absolutely hate the customer service and will never purchase online again. Tracking status is unclear (stuck in “in transit” for several days with no clarity where the package is in the delivery cycle). It took more than 10 days to get my order, by day 8 I contacted Superdry via chat support. The rep was “super DRY”. All she could do was check with another team that would get back to me in 48 hours. Well, 48 hours passed and no one reached out to me, then the package arrived the next day. If you are thinking of ordering online, expect a long wait and don’t expect any useful help from their customer service.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
