Customer service is the worst. made zero effort to correct a problem that occurred when I placed my order. I notified them 10 minutes after I received the order confirmation that the ship to address had an error. The "app" jumbled line 2 with primary address and the typical robotic Ai processing would get confused when trying to read the address I was certain. After chatting with who knows what, I emailed them which was interesting as they make that hard to do as well. They said sorry once order is placed nothing they can do. So they shipped to USA with no coherent street address. I tried to contact them again and also UPS. UPS said contact the shipper, the shipper said nothing they could do which is BS as they could contact the shipper or the 3rd party warehouse and have them contact UPS or correct the info. No wonder they keep closing stores and their business is shrinking...
Claim your business profile now and gain access to all features and respond to customer reviews.
Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
