I have several jacket from Superdry and they exceed my expectations every time. Website: They easily guide you to the US website if you’re in the US. The website is easy to navigate and you can access the Outlet pieces as well. The filters and sorting tool make it easy to find items you’re looking for with the desired features you want. The sizing is accurate and they include the models size for reference. Checkout is simple and easy as well. If you need customer service the chat feature is available and if after hours they readily provide email addresses for your needs.Clothes: The quality is top notch. I have never purchased a jacket from Superdry and been disappointed in the quality. The craftsmanship exceeds my expectations every time. The fabric choices are rugged and easy to clean. They make pieces that are truly wearable for everyday use. I also appreciate the wide range of styles and colors. My jackets function well while also adding a stylish element to my outfit.Customer Service: I accidentally ordered the incorrect jacket one time and customer service responded promptly, within 24 hours, to assist me in my next steps. My order had dispatched already so they walked me through a return and it was very simple. As soon as the item was delivered I was able to simply print the return label, place it on the package and drop it off at a local FedEx. Their shipping has always been prompt and the quality for the price is unbeatable. I will always recommend Superdry.
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