I didn't know they didn't have any local stores on the west coast anymore because they shut them down early 2024. Bummer. The products they sell, despite the higher than average department store is much better quality. I just can't splurge on them like I used to. The only thing that I was disappointed about was how long the shipping took, about 2 weeks. But actually, I'm not going to give them that much flack about that because it came from the UK. I prefer to shop in person though because I always find a surprise item I like, but I know that the general fashion industry is moving more online. I personally think they need to do what Nordstrom is doing and having a video presentation of some of their pieces because having a real human, that's not super skinny, next to the item makes it easier for me to see how the product is going to look on me. There's just not enough photo references in product listings. I think all online shopping could really improve on this. Just hire more photographers and graphic designers if you're going to be online.
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