us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Tannie Dương
Online photos on shopping website could be improved

I didn't know they didn't have any local stores on the west coast anymore because they shut them down early 2024. Bummer. The products they sell, despite the higher than average department store is much better quality. I just can't splurge on them like I used to. The only thing that I was disappointed about was how long the shipping took, about 2 weeks. But actually, I'm not going to give them that much flack about that because it came from the UK. I prefer to shop in person though because I always find a surprise item I like, but I know that the general fashion industry is moving more online. I personally think they need to do what Nordstrom is doing and having a video presentation of some of their pieces because having a real human, that's not super skinny, next to the item makes it easier for me to see how the product is going to look on me. There's just not enough photo references in product listings. I think all online shopping could really improve on this. Just hire more photographers and graphic designers if you're going to be online.

4
Date of experience: Feb 07, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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