us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Summer
Second and final failure

This is my second time trying to order. I never received confirmation that my order was shipped but when I look up the order number it says:The courier was unable to deliver your order and it is being returned to us. Please contact our Customer Service team for further support.It's been three weeks and I was never notified of any of this. This is the second failed order, the last time the delivery guy just marked it returned and it took me forever to get my shipping back. I've been given no reason and now it's on ME to contact customer service and now hunt down my refund again? Ridiculous. That was the last chance Superdry.

1
Date of experience: Feb 09, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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