us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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jdgonz
Cashier was rude during our visit

Cashier was rude during our visit. We asked if we could hold some items at the register while we continued to shop, so that we didn’t have to keep carrying them around and she seemed annoyed and asked “so does that mean you’re going to buy this?” In a condescending tone. Once we were ready to check out, we went back to the register, where our previous items were there in a pile waiting for us. The cashier stayed practically silent and seemed to not want to assist us. She moved to the next register over without asking us to follow her and we grabbed all of the items ourselves and moved them over to the register she chose. She finished checking us out in complete silence, and handed us the bag without saying a word, not even a “thank you”. Her attitude made us feel unwelcome and uncomfortable, which has never been the case at other locations around the country

1
Date of experience: Feb 15, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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