I returned a purchase and due to an employee’s mistake on my initial purchase the employee doing the return said they couldn’t refund my entire purchase and the majority would have to be provided as a store credit even though I made the purchase with my credit card. They blamed the system and said it’s a UK issue and to go through the UK if I wanted it resolved.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
