I purchased a sweater and some overcoats online. I wasn't sure of the overcoats fit and size, and because the material can affect the size, I purchased 3 colors, to see if I liked any of them. I tried one on at a store but they didn't have the colors I wanted (the store not having the full range of sizes and colors would be something I'd mention that wasn't good). Unfortunately, the fit of the coats wasn't quite right, so I decided to return them. The returns portal was having a problem, but once notified, that was fixed over thanksgiving. I processed the return and dropped the coats off at a store, which was quick and easy (even over thanksgiving weekend, when they were very busy).I kept the sweater I purchased. It fits great and is good quality.
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