The product arrived not the one I ordered. The return was made in the Superdry department of the Woodfield store, Schaumburg. There, the store representative was terribly unfriendly and arrogant!!! Moreover, she did not give me confirmation that I left the goods in the store, citing the fact that your store is not American, but English, and therefore she cannot confirm for me the return of an online purchase. The store is located in the United States and must comply with the requirements of the rules of trade on its territory! I received confirmation by email later! But not the entire amount! You charged me for delivery! for the wrong product that was sent to me! The result is that I have no goods and no shipping costs! This is impudence on your part!
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
