I placed an online order recently, and just like in the past I would select "Pick Up from Store" to save on delivery costs. After the initial ETA receipt date has passed, I went on to check the tracking website, and it stayed as "Out for Delivery". When I triple verify via UPS, it shows that it needs to amend recipient address. This shouldn't happen considering the store address should be in the system. They tried to re-send one of the items again for me after my first email to customer service (the others were unfortunately "sold out" after it was returned which also doesn't make any sense) and the address change happened once again. This is very unfortunate considering I love the brand a lot and simple things like these leaves a bitter experience for me as a customer. I hope this gets updated soon!
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