I placed an order and after i did checkout i realized that i did a mistake on my delivery address and i immediately sent an email to the customer service telling them that i did this and this now here is my correct delivery address and no one responded back to me then when i got an email thay my order has been dispatched i had to go again to the customer service platform i had to try to talk to the live consultant who then told me that someone spoke with mw and they told me that they cannot change the address yet i waited for more than 5 days and during that period no one communicated with me, I do shop with superdry but this was such a disappointment i had to ask for a refund and they told me that they will refund my delivery fee of which till today i didn't get... my wardrobe is superdry but with the service i got i got so so disappointment i think on your online shopping you should give people and option to correct the address other than to email you guys and you don't respond on time...Now i cannot purchase anything that i wanted i cannot find my sizes and the 30% off promotion is no longer there, I tried to purchase some few shirts i cannot find my perfect size ....
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
