I have ordered from superdry two times, and both times something went wrong. The first time I was sent the wrong sneakers. I had to return them, and by the time the return process was complete the sneakers I wanted were out of stock so I was refunded the money instead. The most recent order, I bought three t-shirts and they never made it to me. They kindly offered to re-ship them, but by the time this all got sorted out, I received an email that all 3 shirts I ordered were now sold out. I understand that things happen, but every time I've ordered now somethings gone wrong. I don't think I'll be ordering from here anymore. If I happen to come across one of the stores in-person I'll happily check it out because the clothes seem really nice. But the online ordering experience has not been good.
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