I purchased clothing online and had my order delivered to my local SuperDry store in Glendale, CA 91210 at the Glendale Galleria. Upon retrieval of my package, I was informed that only the manager, Michael, would be able to release my order. At the moment Michael was in a meeting that would take 30 minutes, therefore I could not get my order that was already paid. The cashier who was readily available could not give me my order. In the middle of a busy day, I had to wait until Michael finished with his meeting, to get my package. Truly disappointing as it was a waste of time ordering online to expedite the process and having to wait until the manager finished his meeting. My time as a customer was not considered
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
