The customer service is awful, clothes, fabric, style are amazing, BUT customer service sucks! I made an order a April 1, i received on April 5th, some of the products are too big, so I wanna exchange them for a down size. No customer service over the phone, the only way is by email and It takes 14 days to respond, the worst, the return policy is 30 days. How can you return/exchange between 30 days, if nobody return an email, neither customer service number. Can someone explain me why this company does not have a customer service over the phone to process exchanges / returns asap?
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
