Processing and shipping take too long. On average, they take 2 weeks for my orders. Exchanges take a long time too. My return was received on Dec 30. Today is Jan 9 and my exchange still hasn’t been processed. Wish there was an option for faster shipping. Also packaging could use improvement. My first order came in a paper bag that was not sealed properly so the item was exposed. Second order came in a box that wasn’t taped securely so the tape was coming off. This is the last time I’m ordering from Superdry.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
